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Sunday August 1, 2010

The Commerce Times

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Job Postings

November 18, 2009 Comments: 0 | By The Commerce Times

Part-time Restaurant Server - Toronto Yorkdale

Your browser may not support display of this image.Do you see yourself as a Server? 
 
Holiday Inn Toronto Yorkdale has clearly set the standard for professionalism, product quality, and unparalleled service by being recognized with the pinnacle Torchbearer Award for the past twelve consecutive years. By bringing your energy, expertise and passion for service to our team, you will help us to continue to achieve our goal of creating a
great hotel guests love
 
JOB OVERVIEW: 

Provides prompt and courteous food and beverage service to restaurant and/or lounge guests while maximizing sales and guest satisfaction. 
 

DUTIES AND RESPONSIBILITIES:  

  • Describes all menu items; methods of preparation and prices as needed.
  • Accommodates any special requests that the kitchen is able to deliver for the guest.
  • Up-sell established menu items or specials to maximize food and beverage revenues.
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards.
  • Performs pre- and post-shift side duties; stock service station, makes coffee, etc.
  • Receives customer payments and completes invoice transaction; returns any change promptly to guests
  • May assist Host/Supervisor with greeting and seating guests; may assist busperson with clearing table and filling glasses.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.

 Education/ Experience:

  • High School diploma or equivalent
  • Food service experience with general knowledge of restaurant operations, is preferred. 
     
    Certification and/or License Requirement:
  • Smart Serve Certification. 

Skills:

  • Strong interpersonal skills and communication skills.

 Other:

  • Will be required to work nights, weekends, and/or holidays.
  • Will be required to work in fast paced, stressful environment.
  • May be asked to work overtime. 
  • This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, bending, stooping and kneeling.

 For more information about Holiday Inn Toronto Yorkdale visit our website www.hiyorkdale.com 

Qualified Candidates should submit their resume through our website: www.ihg.com/careers or by email: HR-YYZTY@ihg.com

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