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Sunday September 5, 2010

The Commerce Times

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Job Posting – Softchoice

March 21, 2010 Comments: 0 | By junior-editor

ROLE – Inside Sales Representative
LOCATION Toronto Ontario
TYPE Entry Level
COMPENSATION Competitive
DEADLINE Ongoing

Department Description Softchoice is a leading North American provider of IT solutions and services and one of Canada’s Best Workplaces™. With a network of more than 40 local sales offices supported by five regional call centers, we work with partners like Microsoft, HP and IBM to manage the technology needs of more than 19,000 small, mid-market, enterprise and public sector organizations.
Our commitment to service and to delivering strategic advice in person has resulted in consistent, above-market growth. Whether providing efficient, low-cost technology fulfillment, or advanced solution design and implementation, we’re helping organizations everywhere harness the power of innovation.

What we can offer you:
Enjoy the benefits and an environment that are important to you:
Ongoing opportunities for development
Career progression based on merit, not tenure
Be a part of a Dog friendly workplace
Our employees work in a creative, comfortable, progressive and fun environment
Our health benefits are competitive, including medical, vision and dental
Be involved in making an impact in your Community; be involved in ‘Softchoice Cares’

Achieve and exceed personal Gross Profit sales targets/quotas

Find / create incremental business opportunities and drive closure within dedicated customer account base

Drive growth of Hardware businessRetain current designated customer base by providing exceptional service and developing professional relationshipsConsult with dedicated customers and assist in overcoming business problems they face by utilizing our Tech Sales and Licensing Sales teamsFacilitate interaction between customers and publishers/manufacturersPromote use of Softchoice services, offerings, tools and technology (SAM, Live Quote etc).Efficient processing of quote and order requests received via telephone, e-mail and facsimile in a timely and efficient mannerAssist with lead generation to Outbound sales force
Provide proactive purchase history reports and trend analysis

Take advantage of product and licensing training

Job Requirements:

Minimum of 2 years of experience

High level of commitment to exceptional customer service and relationship build

Strong written and verbal communication skills

Strong problem solving, organizational and interpersonal skills

Ability to work both individually and in a team environment

Self-motivated with the ability to work in a fast paced and constantly changing environment Proficiency in MS Office tools – Outlook, Word, Excel, Powerpoint

Experience in a sales position or Technology industry preferred

** Please note this position is ENTRY LEVEL **

HOW TO APPLY

We thank you in advance for your application!

Learn more about what’s happening at Softchoice, please visit our website at http://www.softchoice.com

Comprehensive training programs to help develop your skills

Detailed Description

Minimum of a Community college diploma
The INSIDE SALES ACCOUNT MANAGER position is responsible for managing, maintaining and growing a targeted client base and penetrating accounts in the Small-to-Medium Business market. Through consultative sales and individual needs assessment, reps will focus on increasing buying volume in their established customer base. ISAMs are responsible for maintaining strong customer relationships, proactive account management, outstanding customer service while driving sales in a prompt, efficient, and courteous manner. Acting as the dedicated account manager, ISAMs become a consultant, negotiator and partner to their existing customer base.
To successfully complete the Inside Sales Representative Training Program

Manage the day to day relationship within existing customer base and new business development

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