Sunday September 5, 2010
Do you think the TTC is doing enough to improve its customer service?
March 29, 2010 
3 | By Parvinder Sachdeva
The TTC recently named a customer service advisory panel to improve its customer service. The nine member panel includes one Ryerson University marketing professor Roy Morley; Telus loyalty and retention manager Sue Motahedin; TTC driver Robert Culling; WestJet vice president Tyson Matheson; Montreal transit chief, Yves Devin; York Federation of Students President Krisna Saravanamuttu; Spacing Magazine founder and publisher Matthew Blackett; South Asian Women’s Centre executive director Kripa Sekhar; and Julie Tyios, CEO of Red Juice Media, an online marketing firm.
As more and more reports of improper customer dealings are cropping up, we want to know if you think that the TTC is doing enough to improve its customer service; if not, what methods would you like to see the TTC adopt to improve its now torn rapport with the customers?
Vote and then tell us your reasons in the comments below!
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March 30, 2010 at 12:27 am | by anon
are you kidding the TTC is one of the worst run transit systems. We are the largest city in Canada and the TTC can barely move a quarter of us. How many people commute into the city on the daily basis and how many refuse to use the TTC because it is stupid, costs too much, or because it may or may not be working at any given time? I think we need to start a boycott and show them how we really think.
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March 30, 2010 at 1:19 am | by Wendy
Ohai, how come there isn’t a rep from U of T, lol…
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March 30, 2010 at 1:25 am | by Wendy
OH. And one more thing, I’d like to know why on Earth TTC hasn’t established a Twitter yet. If they had a Twitter, I’d know when and where TTC subway downtimes are and would be able to take a different route, but alas, I have to suffer through several hours per year underground in the subway tunnels… What if I was claustrophobic?!
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